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Home Products Contact Details Terms & Conditions is a trading name of Avdec Ltd

Products and services (products) are sold and supplied by Avdec Ltd on the following general terms which cancel all previous terms of business. Where applicable special terms of business are specified in Avdec’s catalogues, price lists, or other literature.


Accounts for products are payable at the following postal address.

Avdec Ltd.,

7 Winghouse Lane



ST12 9JG

Until a credit account is established, all business with new customers is on a cash basis unless otherwise agreed.

Non-payment by the due date entitles Avdec Ltd to cancel the contract or to suspend deliveries without further notice.


All prices will be those ruling at the date of delivery and will be quoted ex Avdec Ltd warehouse. price lists do not constitute an offer. We reserve the right to alter prices and specifications or to discontinue any item should the management consider it necessary without notice.

All price’s are mixture of inclusive and exclusive of any applicable value added tax, which the customer shall be additionally liable to pay to Avdec Ltd.


In case of delays caused by circumstances beyond the control of Avdec Ltd or Avdec's suppliers, Avdec Ltd shall have the right either to suspend deliveries without notice or cancel the contract without liability.

By way of illustration and not of limitation, the following are to be treated as uncontrollable events: strike, lockout, riot, revolution, mobilisation, war, epidemic, official regulations, transportation difficulties, working difficulties, machine breakdowns, fires, failure of suppliers, or other causes, whether similar or not.


In case of legal disputes, the law and the courts of England shall apply.


Any provisions of the customer’s order which conflict with, or are in addition to, the General Terms of Business or any special terms of business shall be excluded.


Should any of the present General Terms of Business be inapplicable this would not imply that the rest of the present terms do not remain valid.


Any verbal agreement which does not conform to the present terms shall not be binding on Avdec Ltd unless it has been confirmed by Avdec Ltd in writing.


a. Payment terms are cash or cheque with order

b. Unless otherwise agreed the granting of credit facilities is made on the condition that payment is received by Avdec Ltd at the postal address referred to above, 30 days after the date of invoice and Avdec Ltd reserves the rights to withdraw credit facilities forthwith if this condition is not observed.

c. Avdec Ltd may charge interest on overdue accounts until the day of actual payment at the monthly rate of 2% of the overdue balance such amount being payable without prejudice to Avdec’s other rights and before as well as after judgement.


a. Products supplied by Avdec Ltd are delivered at the risk of Avdec Ltd unless a customer stipulates a special method of delivery in which event products are delivered at the risk of the customer and an extra charge may be made for delivery.

b. Any stated delivery date constitutes only warranty by Avdec Ltd to use reasonable endeavours to effect delivery by or about that date. No liability will be accepted by Avdec Ltd for failure to meet delivery dates, however caused.

c. In any event any liability for loss or damage in the course of delivery shall in all circumstances whatsoever be limited (at the option of Avdec Ltd) to the repair or replacement of the products concerned or to the crediting of the customer with the invoice value of such products.

d. In the event of damage, shortfall and other discrepancies the customer must advise Avdec Ltd of any such damage within 48 hours of delivery. No claim for damage will be allowed if advice is beyond this time limit.


Product may only be returned to Avdec Ltd after first obtaining Avdec’s agreement to do so. If it is necessary for the above action to be taken the following procedure must be followed. Failure to adhere strictly to the procedure will result in delay and/or refusal to accept goods back for credit or replacement.

In the event goods are damaged or defective customers should telephone and speak to the Customer Service team who will issue a returns reference number.

In the event of undamaged and non-defective goods, these will normally only be accepted back for return if they have not been supplied to order. Goods supplied to order will only be excepted back in exceptional circumstances and then subject to a restocking charge. For undamaged/non-defective goods customers should telephone and speak to the Sales team who will issue a returns reference number. The return of such goods is the responsibility of the customer and must be completed within 10 working days of authorisation. Products returned must be unused and unopened with all packaging material undamaged and together with all manuals, cables and accessories as originally supplied. Unauthorised returns will be rejected.


Until full payment has been received by Avdec Ltd for all products whatsoever supplied at any time by Avdec Ltd to the customer.

a. All goods remain the property of Avdec Ltd until paid for in full.

b. The customer shall store the products in such a way that they can be readily identified as being the property of Avdec Ltd and at all times in accordance with Avdec’s recommendations:

c. Subject to (d) and (e) below, the customer shall be at liberty in its own name (but not on behalf of or in the name of Avdec Ltd) to sell the products in the ordinary course of business on the basis that the proceeds of sale shall be the property of and held on trust for Avdec Ltd:

d. Avdec Ltd may at any time suspend or revoke the customer’s power of sale by notice to the customer if the customer is in default for longer than 14 days in payment of any sum whatsoeverdue to Avdec Ltd or if any Bill of Exchange, cheque or other negotiable instrument drawn or accepted or endorsed by the customer in favour of Avdec Ltd is dishonoured on presentation for payment.

e. the customer’s power of sale shall automatically determine if a Receiver is appointed over any of the assets or the undertaking of the customer or a Winding Up Order is made against the customer or the customer goes into voluntary liquidation (otherwise than for the purpose of reconstruction or amalgamation) or causes a meeting of or makes any arrangement or composition with creditors or commits any act of bankruptcy:

f. Upon revocation or determination of the customer’s power of sale under (d) or (e) the customer shall place the products at the disposal of Avdec Ltd which shall be entitled to enter upon any premises of the customer for the purpose of removing such products from the premises.

Where payment is made by cheque Avdec Ltd shall not be deemed to have received payment until the cheque has been cleared. Notwithstanding the foregoing, risk in the products shall pass to the customer on delivery except where the customer requires a special method of shipment in which case risk shall pass to the customer when the products leave Avdec Ltd premises.


The customer shall ensure that any safety information of whatever kind provided by Avdec Ltd in relation to the products supplied is passed, where the products are supplied for use at work, to the customer’s employees or, where the products are supplied for resale to the subsequent purchaser. The customer shall not alter, mask or remove any such safety information from the products.


Avdec Ltd will repair or at its option, replace or credit the customer with the invoice value of any products found to be defective or faulty in all circumstances whatsoever the liability of Avdec Ltd in respect of any failure to comply with the contract of other breach of duty shall be limited to such repair, replacement or credit.


Avdec Ltd reserves the right to alter or amend these General Terms of Business for any particular class of products or customer.